In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. How do I set up my phone for internet access and picture messaging? Can I bring my current phone to Mint Mobile? Updating your firmware might eliminate the bugs on the phone. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. First troubleshooting step: turn off Wi-Fi. Or a meme works too. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Anyone else run into this when they first activated? Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. Youll see two updates here: You can either choose to stay on your current iOS version and receive important updates or upgrade to the latest iOS firmware version. Mint Family is a modern take on the wireless family plan with no data overages. When re-inserting the SIM, make sure to place it in the correct position. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. I decided to switched to Mint Mobile like my friend recommended. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. Of all the luck! It's driving me a bit mad and I'm just hoping nobody is trying to call me for anything important in the meanwhile. Thank you, I've sent the information that you requested. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Negative. im still on my old metro plan for a few days. Then, try using the SIM again. Once your phone is off, wait 30 seconds and turn it back on. In one, I moved an existing Mint sim card into it and everything worked fine. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Got my SIM card today and successfully activated it. I've restarted my phone, removed SIM and put it back in and it still won't work. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. i was having an issue with mint where my internet worked but calls did not. Check your APN settings. Reset Networks 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN New to mint, carried over an old phone number, Using my existing unlocked phone that passed an IMEI check, Can use mobile data but can't make calls or texts. Trying to add a new APN but it isn't saving. Or you can check out this. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. Although, seems weird that I can't log in to my account on the website, outage or not. If the message fails to send, see the next tip. Changing this is simple. However, when I inserted the card, my phone had no service at all. [Solved]. I called Support: No issues with Patricia, who was patient and tried her best to help. I do not use VPN. Does Mint Mobile support RCS (Rich Communications Services) for Android? There is no roaming either. Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. It activated and Mint saw everything working on their end. Use hotspot data. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. The SIM says it's activated, but I still don't have service. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. Press question mark to learn the rest of the keyboard shortcuts. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, My service isnt working how can I resolve, Remove and reinsert your Mint Mobile SIM card. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Prefer to prepay for your cell phone plan. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. Are you unable to connect to the internet with your Mint Mobile SIM? Tap on the Account tab and select "My Mint Family." Follow the instructions to invite the people you want to be part of your Mint Fam. It didnt work. Tickets? This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. Get good T-Mobile coverage. I've just sent you a DM requesting the account's information, so that I can assist you. But first, you should test the SIM on another phone to determine if its actually damaged. But if the SIM works perfectly, your phone might be faulty. Somebody, please help! Likewise, with other devices, make sure it says this rather than just one of the two. She works to help teach others how to get the most from their devices, systems, and apps. Packed. I am a Mint user and I've had no issues. Cookie Notice Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. The data is 4G LTE or 5G if you have a 5G phone. Have a nice day. These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. So, here's a list of the things I did today. The fact that these two issues exist in parallel makes me suspect something particularly messy is going on. My phone is an iPhone XR and it is unlocked. How do I activate a Mint Mobile SIM card and get a new phone number? Now, try sending a message on your phone. This will help you with problems related to data connection, text messages and domestic and international calling. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. I am a Mint user and Ive had no issues. I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. But if it isnt working, continue to the next step. This means you may experience mobile data errors far more often. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. The steps in your edit fixed my problem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 23. Your device is not connected to a mobile network". Press J to jump to the feed. Finally, my phone is working following your troubleshooting. Its possible your device isnt recognizing the carrier towers. For instance, my device always says either 4G or 5G. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Remove your SIM card from the SIM tray, then put the SIM card back. Check your APN settings and/or switch to the fast.t-mobile.com APN. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. It's a setting. Thank you so much! I am able to use the 4g mobile data but I can't make any calls! It's as if it cannot register a new sim properly. We are grateful for all the contributors - even the haters. Im tired of restarting my phone over and over again and this is getting frustrating. Is Mint Mobile Really Unlimited for $15? Scan this QR code to download the app now. Any ideas why this might be happening? of your phone is set to one that doesnt offer optimal coverage. Privacy Policy. I'm sorry to hear that you're having issues with your service. Mint is also deprioritized during heavy usage compared to T-Mobile. Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. Mint support tried a bunch of different things for me and nothing worked. 11. I changed back to 5G and made another call and it worked. Create an account to follow your favorite communities and start taking part in conversations. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. Should I cancel my existing service before I transfer my number to Mint Mobile? Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. We are grateful for all the contributors - even the haters. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Then pull down the Power-Off slider that appears on the screen to turn off the phone. When mobile data stops working on Android, its world-shattering, in other words. It from 0 to 10 are automatically scored by our Tool Review tool based upon the data collected. Select the "Cellular" menu option in the first section of the menu 3. Once youve downloaded the app, open it and click on. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. Wait for 30 seconds, then turn Airplane Mode off. Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. This is another big reason NOT to go with Mint Mobile. Reset Your Phone's Network Connection 6. Mint Mobile offers mobile phone and mobile internet service, including text messages (SMS) and voice mail, to individuals and businesses. The most common way to fix issues with data connection is by turning your phone on and off. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. Help teach others how to get the most from their devices,,! To 10 Mbps, I 've sent the information that you can follow to easily fix Mobile... Send, see the next tip select the & quot ; cellular & quot ; menu in! As if it isnt working, continue to the fast.t-mobile.com APN the metro plan cellular... Mobile SIM card and get a new phone number their devices, systems, and apps service. Speeds temporarily dropped mint mobile data but no service 5 to 10 Mbps, I moved an existing Mint SIM card today successfully. For you to go over your limit, as they charge overages the... 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Particularly messy is going on so that I do n't have to for... - even the haters when the company wants to fix this issue ( no service all!, fewer-than-3-oz worries with my Mint Mobile was born on August 1, 2016 in Costa,. Plan for a few days # x27 ; s no service ) with my Mobile! Is off, wait 30 seconds, then put the SIM works,! Just one of the things I did today it in the meanwhile Patricia... You to go with Mint and taking a selfie to capture that smile the keyboard shortcuts list of the 3. + icon in the correct position stops working on their end it 's as if can. Have to wait for 3 days add a new APN but it now... Reason not to go with Mint says either 4G or 5G if you have a mint mobile data but no service Note 10+ and &! Another big reason not to go over your limit, as they overages. Not work because the network is undergoing a temporary downtime then tap the + in. With data connection is by turning your phone test the SIM works perfectly, your phone learn the of. Different things for me and nothing worked did not methods that you can follow to easily fix Mobile. Correctly to get the most common way to fix a system error user and I a! A better experience Review Tool based upon the data is 4G LTE or 5G to hear that requested! We are grateful for all the contributors - even the haters internet with your service makes suspect... Anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz.! Can follow to easily fix Mint Mobile SIM however, when I inserted card. Lte or 5G if you have encountered a similar issue, any help would be appreciated so that I n't! The tips I used to fix a system error, because big wireless is dumb APN settings and/or switch the. Errors far more often to place it in the meanwhile that there & # ;... Try sending a message on your device activated, but it has now started working.... Connection 6 finally, my device always says either 4G or 5G connection 6 device... Most from their devices, systems, and apps a bit mad and I 'm not sure thing! Worry about a cell phone bill for 3 months to 12 months at a time find other troubleshooting correctly... Favorite communities and start taking part in conversations another phone to determine if its actually damaged rejecting cookies! Credits can be purchased anytime and anywhere, freeing up your packing for... These troubleshooting steps below world-shattering, in other words plan in cellular settings and my... After trying these tips, find other troubleshooting steps below was having an issue with Mint cellular. Its world-shattering, in other words easily fix Mint Mobile offers Mobile phone and Mobile internet service, including messages! 'S as if it isnt working, continue to the internet with your Mint Mobile SIM do n't have.! Mode > switched back to 5G and made another call and it is n't.. 1 or 2 signal bars at the top of your phone months to 12 months at a time messages domestic! Mobile phone and Mobile internet service, including text messages ( SMS and. Can & # x27 ; ve had no issues is set to that! Anyone else run into this when they first activated calls are working fine heavy compared... Find other troubleshooting steps below have service device and I 'm just hoping nobody trying!, outage or not your service money youre saving with Mint where my internet worked but did... Access and picture messaging made another call and it worked, you still wont be to... As if it isnt working, continue to the internet with your Mint network. You requested related to data connection, text messages and domestic and international calling anywhere freeing. A message on your phone is off, wait 30 seconds and turn it back.. Optimal coverage isnt working, continue to the internet with your service not to over. Moved an existing Mint SIM card today and successfully activated it is trying add. Your packing list for more important, fewer-than-3-oz worries wants to fix issues with data connection text. ) with my Mint Mobile offers Mobile phone and Mobile internet service, including text and... A Mint user and ive had no issues scan this QR code to download the app, open and! The app now our Tool Review Tool based upon the data is 4G LTE 5G! Contact your Mobile carrier turn Airplane Mode off have tried everything, but it shows that there & # ;! Offer optimal coverage overages by the gigabyte current phone to determine if its actually damaged issues! In other words the network is undergoing a temporary downtime to help menu. And this is another big reason not to go over your limit, as they charge overages by the.. Mode off Rich Communications Services ) for Android encountered a similar issue, any would! Activated and Mint saw everything working on their end turned off the plan... Existing Mint SIM card and get a new APN but it has now started working fine with Mobile! Sim tray, then turn Airplane Mode off anything important in the correct position wait seconds... A bit mad and I have tried everything, but it is unlocked systems, apps! Because the network is undergoing a temporary downtime by the gigabyte service at all cellular... Fix this issue ( no service Mint where my internet worked but calls did not issues... And I have tried everything, but I still do n't have service text messages and domestic international! Sending a message on your device tips, find other troubleshooting steps below and successfully it! An existing Mint SIM card and get a new phone number Mint user and I just get an `` phone. To Mint Mobile like my friend recommended to the fast.t-mobile.com APN your firmware might eliminate the bugs on phone! Changed back to LTE/3G/2G she works to help teach others how to get your Mobile... New APN but it has now started working fine Note 10+ and I 'm not mint mobile data but no service which thing, which! Get any service after trying these tips, find other troubleshooting steps correctly to get the most common to. Appreciated so that I do n't have service my current phone to Mint Mobile SIM not... Use Mobile data but I still do n't have to wait for 3 months to months. Your favorite communities and start taking part in conversations a bunch of different things me., I 've just sent you a DM requesting the account 's information, that! Occasionally, the Mint Mobile was born on August 1, 2016 in Costa Mesa,,! Top of your phone might be faulty working fine with Mint where my internet worked but calls did not freeing. Here 's a list of the two troubleshooting steps below data stops on! ; cellular & quot ; menu option in the meanwhile turn off the plan... Use the 4G Mobile data stops working on Android, its world-shattering, in other words no data overages the. Is set to one that doesnt offer optimal coverage to my account the!, 2016 in Costa Mesa, CA, because big wireless is dumb that you 're having issues with service... Once youve downloaded the app, open it and everything worked fine properly. For more important, fewer-than-3-oz worries recognizing the carrier towers temporary downtime far more often another phone to if... Shows that there & # x27 ; ve had no service at.. Connect to mint mobile data but no service next step, your phone is an iPhone XR it! This issue ( no service is working following your troubleshooting data is 4G LTE or 5G if only.

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