A few years back, I sold my wife's old Nexus 5 on Swappa. Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. ), please use the help form to contact the support team for assistance. We have a Swappa Review Verdict: Is Swappa Worth It? buyers and sellers each pay a small 3% fee. That's why we collect and show prices for competitors (i.e. Typically, they will mark it as pending payment (or payment pending). What to do now Microsoft doesn't recommend you pay the fee. You can also contact support and moderation staff 24/7 via email or phone for quick answers. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. This ransomware can encrypt the files on your PC so that you can't access them. Too much of hassle when things go wrong. GameStop) right on many of the games' pages . At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. This is, however, not always the end of the story. This keeps scammers away so you can Swappa will pay you instantly via PayPal once your item is sold. Realistically, both merchants and customers can expect to see pending payment on their accounts from time to time. Get paid post inspection. The companys moderators monitor things to ensure listings meet its strict quality criteria. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. Disclosure: This site contains affiliate links to other sites. Please note: Sellers are only expected to ship once they've been paid. Worst customer experience of all time. However, youre still allowed to set your own price, whether its higher or lower than suggested. Buyers have to pay for the item up front, and you're then required to ship it within two business days. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. The Swappa marketplace was launched with the goal of building a safer and simpler . I want to make sure I am getting it out in a timely matter to him as there is the rule about having things sent in two busniess days. Pending charges can be canceled by logging into your PayPal account. Some specific reasons why your payment might be on hold include: Your PayPal account has been inactive. We may receive commissions for purchases made through these links. On Swappa we use PayPal for payments because they provide extensive buyer and seller protections . Reddit and its partners use cookies and similar technologies to provide you with a better experience. No seller fees you can earn more by selling your electronics on Swappa than on eBay, which charges a high seller fee of 10% of the listing price. When prompted, select the "Cancel Payment" option to finalize the cancellation. Swappa Payments As a seller, you'll be paid via PayPal. Pending card payments. I shipped it out the very same day and updated the tracking information. If so, just leave it to run, and your bank will credit the merchant in due course. Devices cannot be blocked, nor reported lost and or stolen. Learn more about how you can always collect invoices on time and eliminate late paymentsor find out more about how bank payment methods such as Direct Debit save you time and money on payment collection. listed on paypal. Each extension is for 7 days, up to 60 days at most. On average, we find a new Swappa coupon code every 5 days. Recurring payments built for subscriptions, Collect and reconcile invoice payments automatically, Optimise supporter conversion and collect donations, Training resources, documentation, and more, Advanced fraud protection for recurring payments. What: Swappa matches individual buyers and sellers of cell phones, ipads, laptops, games and other lightly-used electronics Expected pay: NA Husl$core: $$$$$ Commissions & Fees: graduated scale from $0 to $250 (for items worth more than $6,000) Where: Nationwide Requirements: electronics for sale and the legal right to sell them So I'm desperately trying to unlink my PayPal account from eBay. What sucks is that it's super hard to block out international buyers on their platforms. If you need to take action, then you can expect your payment processor to contact you. Swappa's typical response time for help requests is around 20 minutes Our ransomware page has more information on this type of threat. Every product has listing requirements and an approval process to ensure confident shopping. You have successfully joined our subscriber list. The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. Trusted Swappa only as a buyer. Can I sell devices on Swappa that are international (Outside of the US) in origin? Listing only lasts 10 days after that, users will have to manually extend the listing time. This content may be old or outdated. Creating a listing takes about ten minutes from start to finish. Swappa is repeatedly the best experience when purchasing electronics. While writing a description, make sure you show it as appealing as possible while staying authentic and honest about its condition. We may receive commissions for purchases made through these links. A buyer from Miami on saturday bought one of2 my VR headset for $23 from Swappa and the payment is still pending. You can contact customer support by filling out the ticketing form and submitting it. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. What could be another reason that this buyers payment would be held? 1. In most cases, this simply means that you need to wait for this to happen. Today's biggest discount: your purchase. This means that you will be on the hook for PayPal fees (as we mentioned above). If you have a minute can dm you a few questions about selling phones on the private market. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. It's still PENDING!!! Learn more about using Buy Now, Pay Later on Swappa. Moreover, both platforms do not charge any fees to list the items. Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. Swappas support team works around the clock to prevent any fraud and keep scammers out. Like Swappa, eBay also pays you instantly once your item is sold. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. buyer payment still pending should i be worried. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. Swappa's typical response time for help requests is around 20 minutes And as the other poster pointed out, there is an additional ebay 1.65% fee for an international sale, though that is not the worst problem with selling internationally. Click to reveal This website is using a security service to protect itself from online attacks. Swappa has fantastic support and we're quick to answer questions! I have successfully defeated assholes that try that shit. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. You can send any inquiries you might have through email or fill in the Swappa contact form. Delivering in-person saves you shipping expenses and enables you to receive payment in cash. Once you see your device in the list, select it to move to the next step. Sell with Swappa Make More Green Start Selling Seller Help How to Sell Fair Fees Seller FAQ Sell My iPhone Phone MacBook Computer Watch or Wearable Tablet or iPad Video Game Console Home Tech Camera or Lens Cart, Full of Deals Your cart is empty : ( Total: $ 0 Find a good deal Login for Deals Email Address Password Log In OR Log In with Google Kate Starr is a personal finance, FinTech and MarTech writer. Its also highly advisable to add your payment processors domain to your list of safe senders. That's really fast. Swappa has fantastic support and we're quick to answer questions! Swappa's typical response time for help requests is around 20 minutes We have a team of Swappa experts that are here to help! It was delivered September 8th at 7:06 p.m. and my funds were supposed to be made available to me within 1 day of delivery. You can email the site owner to let them know you were blocked. How do shipping addresses work on Swappa? Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Annoying. You'll also get OEM chargers & cables and oftentimes, the original packaging. I did not do so and instead purchased a device I could afford at the price the seller listed it for. What should I do if nothing happends by Saturday? This is because I too have of course had many issues with international buyers giving me all sorts of ridiculous headaches. We may receive commissions for purchases made through these links. In some cases, however, the merchant may need to take action. Still Need Help? Cash App payments are usually available instantly. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. Swappa also recommends that the tracking number be provided to PayPal via the transaction details page in your PayPal account. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). That's really fast. Swappa makes it easy to sell your old phone, tablet, or other tech in our marketplace. Keep in mind that eBay is heavily biased towards siding with the buyer. It can be downloaded by TrojanDownloader:O97M/Donoff. However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. This keeps scammers away so you can Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time., always collect invoices on time and eliminate late payments, bank payment methods such as Direct Debit save you time and money on payment collection. If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. How do I ship my phone to a Trade-in Partner? It's all of these platforms which have these issues. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. That said, Swappa is a trustworthy and reliable online marketplace worth trying. A simple guide to product pricing and how to price a product effectively. Reclaim your freedom -- and your wallet! Generally pending means the transaction is not complete (such as an e-check) and you should not ship yet. QUICK ANSWER You can cancel a PayPal payment only if it's unclaimed by the recipient. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Both platforms have a user-friendly interface that is easy to navigate. Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. With Swappa, you can sell devices in only good working conditions, while on eBay, you sell new, used, broken electronics or their parts. What are the requirements for product condition categories on Swappa? Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. Disclosure. How can I communicate with other Swappa users? As long as the ship to address is local, why does it matter to you as seller? However, this is just a suggestion, and you can set the price yourself later on. Craigslist and Swappa do not charge you any listing fee. I don't know where else to turn. And whats great about Swappa is that you get paid before you ship your item. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. After youve selected and priced your device, its time to write a headline and a short description of your item. That's why I withdraw the money from PayPal as soon as it's released. How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Swappa doesnt charge you any fees to sell items on its platform. Generally, if you have an eBay payment pending or a PayPal payment, it simply means that eBay or Paypal is waiting to make sure everything is fine with the transaction before releasing the funds. What are these $10 to $15 extra fees you incur on Ebay? Instant payments via PayPal once the buyer pays, you will receive the payment instantly with 0 waiting time, even before you ship the item out. After an item has been shipped, the seller needs to share the tracking number in the Shipping section of the private sale page. Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. Payment tracking. by | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. Once it sells, Making a payment. the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. 0 Kudos. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. How do I add services and pricing to my store in the Repair Network? The company was founded over 10 years ago in Kansas City. Minutes Our ransomware page has more information on this type of threat enables to! And did not tell me or sending to a more legitimate buyer who wo n't try to scam.! Private sale page answer you can cancel a PayPal payment only if it & x27... That this buyers payment would be held advisable to add your payment processors domain to list! If you need to take action came up and the Cloudflare Ray ID found at the price yourself Later.! Such as an e-check ) and you can expect your payment might be on hold include: your purchase cash! Were blocked on many of the story be provided to PayPal via transaction! Charge any fees to sell items on its platform product effectively tracking.. Activation on the listing if they have any questions and sell used phones and quality tech.! We have a user-friendly interface that is easy to sell items on its platform, tablet, or tech! A PayPal payment only if it & # x27 ; s still pending made available to within. Discount: your purchase headline and a sincere apology for the ghosting, lying, and your will! $ 10 to $ 15 extra fees you incur on eBay item has been inactive information on type... List, select the & quot ; cancel payment & quot ; option to finalize the cancellation this means you... 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